Customer Satisfaction Survey

• What was it about our company that made you chose us? recommendation from friends
• How would you rate your first phone call experience with Sterling Pool Service?
• How would you rate the expertise of our service technician?
• How would you rate the level of service we performed for you?
• How would you rate your overall satisfaction with Sterling Pool Service?

Comment: Sterling Pool Service has provided us with outstanding regular pool maintenance and prompt and expert resolution of any problems. Our pool is old so we have lots of opportunities for the Sterling folks to help our system run top notch. Thanks to Kevin for his knowledgeable advice over the years, and to Jose, our weekly service pro...always professional and personable. We highly recommend Sterling. You won't be disappointed.

• What was it about our company that made you chose us? Referral from friend
• How would you rate your first phone call experience with Sterling Pool Service?
• How would you rate the expertise of our service technician?
• How would you rate the level of service we performed for you?
• How would you rate your overall satisfaction with Sterling Pool Service?

Comment: Sandy and I have been please with the service, attention to detail and responsiveness.

• What was it about our company that made you chose us? Service and written bids
• How would you rate your first phone call experience with Sterling Pool Service?
• How would you rate the expertise of our service technician?
• How would you rate the level of service we performed for you?
• How would you rate your overall satisfaction with Sterling Pool Service?

Comment: Sterling provided excellent service and I highly recommend them to the new owners

• What was it about our company that made you chose us? The reviews I read online
• How would you rate your first phone call experience with Sterling Pool Service?
• How would you rate the expertise of our service technician?
• How would you rate the level of service we performed for you?
• How would you rate your overall satisfaction with Sterling Pool Service?

Comment: This is the best pool service company EVER. They are so kind, respond quickly to requests, and the service is always good. Plus they send emails regarding schedule changes and weather warnings. I highly recommend them !

• What was it about our company that made you chose us? Recommended by a friend
• How would you rate your first phone call experience with Sterling Pool Service?
• How would you rate the expertise of our service technician?
• How would you rate the level of service we performed for you?
• How would you rate your overall satisfaction with Sterling Pool Service?

Comment: Sterling Pool Service has always gone above and beyond. I've even had them do my pool renovation. They are prompt, helpful and reliable!!!

• What was it about our company that made you chose us? The experience of the technicians and friendly staff
• How would you rate your first phone call experience with Sterling Pool Service?
• How would you rate the expertise of our service technician?
• How would you rate the level of service we performed for you?
• How would you rate your overall satisfaction with Sterling Pool Service?

Comment: We are very thankful to have had Sterline service our pool throughout all this year. We sold our home but we highly recommend them.

• What was it about our company that made you chose us? the only company that would take the job
• How would you rate your first phone call experience with Sterling Pool Service?
• How would you rate the expertise of our service technician?
• How would you rate the level of service we performed for you?
• How would you rate your overall satisfaction with Sterling Pool Service?

Comment: I call them back if I have any pool
problems

• What was it about our company that made you chose us? Good reviews online.
• How would you rate your first phone call experience with Sterling Pool Service?
• How would you rate the expertise of our service technician?
• How would you rate the level of service we performed for you?
• How would you rate your overall satisfaction with Sterling Pool Service?

Comment: I finally found a pool company that shows up each week and does what they say they’ll do!

• What was it about our company that made you chose us? Recommendation from a trusted friend
• How would you rate your first phone call experience with Sterling Pool Service?
• How would you rate the expertise of our service technician?
• How would you rate the level of service we performed for you?
• How would you rate your overall satisfaction with Sterling Pool Service?

Comment: Had a variety of great recommendations for the fixes I needed done. The completed work was high quality and done on time. Kevin and team also do a great job of educating pool owners about their equipment and knowing how to maintain and troubleshoot

• What was it about our company that made you chose us? Terri was the most informative, polite and easy person that I called asking about pool service.
• How would you rate your first phone call experience with Sterling Pool Service?
• How would you rate the expertise of our service technician?
• How would you rate the level of service we performed for you?
• How would you rate your overall satisfaction with Sterling Pool Service?

Comment: We had Sterling Service our pool for over five years. We are now out of state but believe everyone should have a company like theirs for their pool.

• What was it about our company that made you chose us? Excellent reviews on-line.
• How would you rate your first phone call experience with Sterling Pool Service?
• How would you rate the expertise of our service technician?
• How would you rate the level of service we performed for you?
• How would you rate your overall satisfaction with Sterling Pool Service?

Comment: We have sold our house but your pool service has been so wonderful we will be recommending you to the new owners.

• What was it about our company that made you chose us? Referral from a client
• How would you rate your first phone call experience with Sterling Pool Service?
• How would you rate the expertise of our service technician?
• How would you rate the level of service we performed for you?
• How would you rate your overall satisfaction with Sterling Pool Service?

Comment: Thanks for taking care of us over the years

• What was it about our company that made you chose us? I tried it and liked it
• How would you rate your first phone call experience with Sterling Pool Service?
• How would you rate the expertise of our service technician?
• How would you rate the level of service we performed for you?
• How would you rate your overall satisfaction with Sterling Pool Service?

Comment: I've always been satisfied with Sterlings sterling service. I have recommended them to family and friends and they are pleased too.

• What was it about our company that made you chose us?
• How would you rate your first phone call experience with Sterling Pool Service?
• How would you rate the expertise of our service technician?
• How would you rate the level of service we performed for you?
• How would you rate your overall satisfaction with Sterling Pool Service?

Comment:

• What was it about our company that made you chose us? Years in business
• How would you rate your first phone call experience with Sterling Pool Service?
• How would you rate the expertise of our service technician?
• How would you rate the level of service we performed for you?
• How would you rate your overall satisfaction with Sterling Pool Service?

Comment: I just want you to know that my tech has done and is doing a GREAT job in cleaning and maintaining the pool. It is truly the first time the pool has looked continuously clean and maintained.

• What was it about our company that made you chose us? Referred by co-worker who has them for service.
• How would you rate your first phone call experience with Sterling Pool Service?
• How would you rate the expertise of our service technician?
• How would you rate the level of service we performed for you?
• How would you rate your overall satisfaction with Sterling Pool Service?

Comment: They did a good job and communicated well. Sold my house but referred them to new owner.

• What was it about our company that made you chose us?
• How would you rate your first phone call experience with Sterling Pool Service?
• How would you rate the expertise of our service technician?
• How would you rate the level of service we performed for you?
• How would you rate your overall satisfaction with Sterling Pool Service?

Comment: These guys are great!

• What was it about our company that made you chose us? Friendliness, honesty, written bids
• How would you rate your first phone call experience with Sterling Pool Service?
• How would you rate the expertise of our service technician?
• How would you rate the level of service we performed for you?
• How would you rate your overall satisfaction with Sterling Pool Service?

Comment: Your team has done a wonderful job and I am so grateful for the excellent work and your service and friendship over the last 3 years! God bless and I wish you continued success with your work!

• What was it about our company that made you chose us? Customer reviews, years in business
• How would you rate your first phone call experience with Sterling Pool Service?
• How would you rate the expertise of our service technician?
• How would you rate the level of service we performed for you?
• How would you rate your overall satisfaction with Sterling Pool Service?

Comment: They did a great job of taking care of my pool. I had to stop due to finances. I highly recommend them.

• What was it about our company that made you chose us? Honesty, reliability, price
• How would you rate your first phone call experience with Sterling Pool Service?
• How would you rate the expertise of our service technician?
• How would you rate the level of service we performed for you?
• How would you rate your overall satisfaction with Sterling Pool Service?

Comment: I’ve known Kevin for 20 years and Sterling has serviced the pools at my rental locations. They just did a huge pool remodel and it is beautiful, I wouldn’t trust anyone else with my pools.

• What was it about our company that made you chose us? A+ BBB Rating, local business
• How would you rate your first phone call experience with Sterling Pool Service?
• How would you rate the expertise of our service technician?
• How would you rate the level of service we performed for you?
• How would you rate your overall satisfaction with Sterling Pool Service?

Comment: Great work, timely, local business fair pricing

• What was it about our company that made you chose us? Personal Referral
• How would you rate your first phone call experience with Sterling Pool Service?
• How would you rate the expertise of our service technician?
• How would you rate the level of service we performed for you?
• How would you rate your overall satisfaction with Sterling Pool Service?

Comment:

• What was it about our company that made you chose us? Referral
• How would you rate your first phone call experience with Sterling Pool Service?
• How would you rate the expertise of our service technician?
• How would you rate the level of service we performed for you?
• How would you rate your overall satisfaction with Sterling Pool Service?

Comment: Love working with you guys! Always responsive to our needs and calls for help! Pool has never looked or worked better.

• What was it about our company that made you chose us? Neighbor and resonalbe prices
• How would you rate your first phone call experience with Sterling Pool Service?
• How would you rate the expertise of our service technician?
• How would you rate the level of service we performed for you?
• How would you rate your overall satisfaction with Sterling Pool Service?

Comment: Personal and professional