Customer Satisfaction Survey

• What was it about our company that made you chose us?
• How would you rate your first phone call experience with Sterling Pool Service?
• How would you rate the expertise of our service technician?
• How would you rate the level of service we performed for you?
• How would you rate your overall satisfaction with Sterling Pool Service?

Comment: These guys are great!

• What was it about our company that made you chose us? Friendliness, honesty, written bids
• How would you rate your first phone call experience with Sterling Pool Service?
• How would you rate the expertise of our service technician?
• How would you rate the level of service we performed for you?
• How would you rate your overall satisfaction with Sterling Pool Service?

Comment: Your team has done a wonderful job and I am so grateful for the excellent work and your service and friendship over the last 3 years! God bless and I wish you continued success with your work!

• What was it about our company that made you chose us? Customer reviews, years in business
• How would you rate your first phone call experience with Sterling Pool Service?
• How would you rate the expertise of our service technician?
• How would you rate the level of service we performed for you?
• How would you rate your overall satisfaction with Sterling Pool Service?

Comment: They did a great job of taking care of my pool. I had to stop due to finances. I highly recommend them.

• What was it about our company that made you chose us? Honesty, reliability, price
• How would you rate your first phone call experience with Sterling Pool Service?
• How would you rate the expertise of our service technician?
• How would you rate the level of service we performed for you?
• How would you rate your overall satisfaction with Sterling Pool Service?

Comment: I’ve known Kevin for 20 years and Sterling has serviced the pools at my rental locations. They just did a huge pool remodel and it is beautiful, I wouldn’t trust anyone else with my pools.

• What was it about our company that made you chose us? A+ BBB Rating, local business
• How would you rate your first phone call experience with Sterling Pool Service?
• How would you rate the expertise of our service technician?
• How would you rate the level of service we performed for you?
• How would you rate your overall satisfaction with Sterling Pool Service?

Comment: Great work, timely, local business fair pricing

• What was it about our company that made you chose us? Personal Referral
• How would you rate your first phone call experience with Sterling Pool Service?
• How would you rate the expertise of our service technician?
• How would you rate the level of service we performed for you?
• How would you rate your overall satisfaction with Sterling Pool Service?

Comment:

• What was it about our company that made you chose us? Referral
• How would you rate your first phone call experience with Sterling Pool Service?
• How would you rate the expertise of our service technician?
• How would you rate the level of service we performed for you?
• How would you rate your overall satisfaction with Sterling Pool Service?

Comment: Love working with you guys! Always responsive to our needs and calls for help! Pool has never looked or worked better.

• What was it about our company that made you chose us? Neighbor and resonalbe prices
• How would you rate your first phone call experience with Sterling Pool Service?
• How would you rate the expertise of our service technician?
• How would you rate the level of service we performed for you?
• How would you rate your overall satisfaction with Sterling Pool Service?

Comment: Personal and professional

• What was it about our company that made you chose us? Service
• How would you rate your first phone call experience with Sterling Pool Service?
• How would you rate the expertise of our service technician?
• How would you rate the level of service we performed for you?
• How would you rate your overall satisfaction with Sterling Pool Service?

Comment: Terri and Kevin are professional, fair, and customer-centric.

• What was it about our company that made you chose us? You are always dependable.
• How would you rate your first phone call experience with Sterling Pool Service?
• How would you rate the expertise of our service technician?
• How would you rate the level of service we performed for you?
• How would you rate your overall satisfaction with Sterling Pool Service?

Comment: Over the years I have grown to know that Sterling Pool Service is very dependable. I request a certain service and the job gets done, on time and correctly.

• What was it about our company that made you chose us? integrity
• How would you rate your first phone call experience with Sterling Pool Service?
• How would you rate the expertise of our service technician?
• How would you rate the level of service we performed for you?
• How would you rate your overall satisfaction with Sterling Pool Service?

Comment: one only has to make one phone call and know the quality work one expects will be done

• What was it about our company that made you chose us? Reputation for Outstanding Service
• How would you rate your first phone call experience with Sterling Pool Service?
• How would you rate the expertise of our service technician?
• How would you rate the level of service we performed for you?
• How would you rate your overall satisfaction with Sterling Pool Service?

Comment: We have worked with Kevin of Sterling Pools for more than 10 years. Kevin and his team are responsive, professional, friendly, and they always follow through. Incredibly knowledgeable about pools. Sterling Pools is great!

• What was it about our company that made you chose us? Personal Service and commitment to Quality
• How would you rate your first phone call experience with Sterling Pool Service?
• How would you rate the expertise of our service technician?
• How would you rate the level of service we performed for you?
• How would you rate your overall satisfaction with Sterling Pool Service?

Comment: I would give Sterling a 10 star review for all of their support, they are reasonably priced, reliable and take great care of my pool.

• What was it about our company that made you chose us? The comments by other customers
• How would you rate your first phone call experience with Sterling Pool Service?
• How would you rate the expertise of our service technician?
• How would you rate the level of service we performed for you?
• How would you rate your overall satisfaction with Sterling Pool Service?

Comment: Kevin was very helpful fixing our pool and cleaning it after the March and April storms. Fixed all of the broken equipment and turned the pool very clear form the dark green that it turned while waiting for the insurance check. I would highly recommend this company for any pool needs.

• What was it about our company that made you chose us? A friend recommended you and you responded promptly. Everything was itemized in a quote.
• How would you rate your first phone call experience with Sterling Pool Service?
• How would you rate the expertise of our service technician?
• How would you rate the level of service we performed for you?
• How would you rate your overall satisfaction with Sterling Pool Service?

Comment:

• What was it about our company that made you chose us? Local to my area..
• How would you rate your first phone call experience with Sterling Pool Service?
• How would you rate the expertise of our service technician?
• How would you rate the level of service we performed for you?
• How would you rate your overall satisfaction with Sterling Pool Service?

Comment: Great customer service and great work. I have recommended to many friends and family and all are very happy as well.. Could not be more pleased...

• What was it about our company that made you chose us? sincerity
• How would you rate your first phone call experience with Sterling Pool Service?
• How would you rate the expertise of our service technician?
• How would you rate the level of service we performed for you?
• How would you rate your overall satisfaction with Sterling Pool Service?

Comment:

• What was it about our company that made you chose us? Great word of mouth info
• How would you rate your first phone call experience with Sterling Pool Service?
• How would you rate the expertise of our service technician?
• How would you rate the level of service we performed for you?
• How would you rate your overall satisfaction with Sterling Pool Service?

Comment: Awesome on all all levels. Terri & Kevin are absolutely the greatest to work with -- great service!

• What was it about our company that made you chose us? good continued service
• How would you rate your first phone call experience with Sterling Pool Service?
• How would you rate the expertise of our service technician?
• How would you rate the level of service we performed for you?
• How would you rate your overall satisfaction with Sterling Pool Service?

Comment:

• How would you rate your first phone call experience with Sterling Pool Service?
• How would you rate the expertise of our service technician?
• How would you rate the level of service we performed for you?
• How would you rate your overall satisfaction with Sterling Pool Service?

Comment: It was outstanding from the call returned once I emailed for a call back to the owner who came to do the work. I need to go in to Angie's list to place my comments to; and will do so

Extremely professional. I called them and the next day they were at my house analyzing my pool. They explained everything they will need to do and even removed their shoes when they came inside without being asked! (It was raining). I highly recommend them to anyone needing service.

• What was it about our company that made you chose us? I believe I found you through your website
• How would you rate your first phone call experience with Sterling Pool Service?
• How would you rate the expertise of our service technician?
• How would you rate the level of service we performed for you?
• How would you rate your overall satisfaction with Sterling Pool Service?

Comment: Terri and Kevin As you may know, we were slammed with the hail storm last Wednesday night. Thursday morning the pool was full of dirt, pulverized leaves, pollen, who knows what else. I spent most of Thursday and Friday morning trying to clean it up but had no luck. It was as green and nasty as I have ever seen. Jose was scheduled Friday morning and I felt bad leaving him such a mess. I don't know what he did but by the time I got home Friday afternoon the pool was absolutely beautiful. Leaves gone, dirt gone, pump back to normal pressure, green back to clear. Please thank Jose for us, and let him know you appreciate him representing your company so well. Thanks again for taking care of our pool. Bob

• What was it about our company that made you chose us? small business, customer appreciation, and friendliness
• How would you rate your first phone call experience with Sterling Pool Service?
• How would you rate the expertise of our service technician?
• How would you rate the level of service we performed for you?
• How would you rate your overall satisfaction with Sterling Pool Service?

Comment:

• What was it about our company that made you chose us? Web site
• How would you rate your first phone call experience with Sterling Pool Service?
• How would you rate the expertise of our service technician?
• How would you rate the level of service we performed for you?
• How would you rate your overall satisfaction with Sterling Pool Service?

Comment: My pool was a mess and then I called Sterling Pools.. In short order the pool looked almost new (its 30 years old) and they continue to keep it that way!