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Job completed for Mary J.

Completion date: December 28, 2020

Location: Sachse, TX

Why did the customer contact us?

Sterling Pools owner needed to service her pool for weekly service due to her regular pool tech. being sick. The owner found the Polaris is beyond repairs now and needs to be totally replaced.

Solutions provided:

I spoke with Mary to explain what the owner had found wrong with her Polaris. It would have cost just as much to repair as to get an entirely new pool sweep unit. Our company also has an exclusive extended warranty agreement with Polaris that I told her about and peaked her interest. After going over the cost again and further explaining the extended warranty offer we have, she promptly chose to approve this installation.