Job completed for Joe H.

Completion date: November 21, 2019

Location: Garland, TX

Why did the customer contact us?

Joe is a weekly service customer of ours. His pool cleaning technician called in a problem with his Polaris automatic in-pool cleaner. He said the booster pump turns on, water passes through the unit but has little to zero movement.

Solutions provided:

Our lead repair technician went to his house the same day. He inspected the performance of the Polaris as well the booster pump. It was determined there was a broken hose inside the Polaris unit that prevented water from reaching the drive unit. After he replaced this part the Polaris in-pool cleaner ran good as new.

Team members on this project:

Jose,