Job completed for Carol F.

Completion date: August 2, 2019

Location: Dallas, TX

Why did the customer contact us?

Carol called us because it was noticed they are having a lot of air getting into the return lines to the pool and the system is spitting a lot of bubbles for up to a minute or more upon start up. It's been occurring for a couple weeks now, just remembered to call about it.

Solutions provided:

One of our technicians went to her house and first checked if the skimmer baskets were full. They were not full but he noticed there was no water going into the skimmer, the pool water level was half way up the tile as it should be. He reached in the front of the skimmer opening and found the weir door that keeps debris in the skimmer when it's not running was stuck. He pushed it down which allowed water to flow into the skimmer and eliminated the bubbles and air in the lines after the pool had ran properly with water.

Team members on this project:

Jose,