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Job completed for Jon S.

Completion date: February 1, 2019

Location: Garland, TX

Why did the customer contact us?

Jon is a weekly service customer of ours. He reported, "I went out to check the filter because I noticed the pool sweep doesn't want to work well at all and there is minimum suction for vacuuming. I backwashed the filter because the filter was at 32 PSI. It went down to 15 but shot back up to 32 after I added DE."

Solutions provided:

One of our technicians went to check out the problem with the pool sweep. He needed to do a filter clean but, luckily, no repairs were needed. He also had to replace the filter tank O-Ring due to a leak that Jon had missed. Once the repairs were made, the pool sweep worked well and the PSI stayed at the correct level.

Team members on this project:

Jose,