Job completed for Irina W.

Completion date: January 12, 2018

Location: Wylie, TX

Why did the customer contact us?

Irina called because her pool is draining down below the tile and she saw water on the equipment pad but didn't know where it came from. The owner went to her house to diagnose the issue(s).

Solutions provided:

Upon inspecting Irina's pool equipment, he found a bad O-ring in the backwash valve. He replaced the bad O-ring in the backwash valve and had to lube the stem O-ring. After that, no more water showed on the equipment pad and the pool stopped losing water.